- EN
Our goal is to foster a cycling community that values reliability, eco-consciousness, and genuine passion for biking.
Language:
Our goal is to foster a cycling community that values reliability, eco-consciousness, and genuine passion for biking.
Effective Date: July 2025
This Cookie Policy explains how PEDAL24 UG (haftungsbeschränkt) (“we”, “us”, or “our”) uses cookies and similar technologies to recognize you when you visit our website pedal24.com or use the PEDAL24 mobile app. It explains what these technologies are, why we use them, and your rights to control our use of them.
Cookies are small text files placed on your device to store data that can be recalled by a web server. Cookies help websites remember you, enhance user experience, and enable core functionalities like security, analytics, and personalization.
We use cookies and similar technologies on our website and mobile app to:
Operate our platform and ensure functionality
Remember your preferences and settings
Analyze traffic and user behavior
Deliver personalized offers and promotional content
Support secure login and payments
These are necessary for the website and app to function correctly. Without them, key features like service requests, profile login, and secure payment handling may not work.
Examples: Session cookies, login authentication, security tokens
Enable enhanced features such as remembering location or user preferences.Examples: Preferred language, remembered location for mechanic search
We use these to understand how users interact with our website and app so we can improve the experience.Tools used: Google Analytics 4, Firebase Analytics, UXCam
These tools help us measure app crashes, feature usage, and time spent in the app.
Marketing CookiesThese are used to deliver ads and promotions based on your interests. We may use these cookies to show you relevant content on Meta (Facebook/Instagram) or Google.
Tools used: Meta Pixel, Google Ads Remarketing
We work with trusted service providers who may also set cookies on your device when you use our services. These include:
Firebase (Google): for crash reporting and analytics
Stripe/PayPal: for secure payments
Meta (Facebook/Instagram): for retargeting and advertising performance
UXCam: for behavior analysis and app optimization
Google Tag Manager: for cookie and script orchestration
All third-party cookies are subject to the providers’ respective privacy policies.
When you first visit our website or install the app, you will be asked to set your cookie preferences via a cookie consent banner.
You can:
Accept all cookies
Reject all non-essential cookies
Customize your preferences
You can change or withdraw your consent at any time by visiting the Cookie Settings link in the footer of the website or within the app settings menu.
You can also manage cookies via your browser or device settings:
Browser: Most browsers allow you to block or delete cookies in their settings (e.g., Chrome, Firefox, Safari)
Mobile App: You can revoke push, location, and camera access in your device’s privacy settings
Note: Disabling essential cookies may limit your ability to use key features of PEDAL24.
Cookie duration varies by type:
Session cookies: Deleted when you close your browser/app
Persistent cookies: Stored for up to 12 months unless removed manually
We may update this Cookie Policy from time to time to reflect changes in the law, our services, or cookie technologies. The updated version will always be available on our website and in the app.
If you have any questions about our use of cookies or this policy, contact us at:
PEDAL24 UG (haftungsbeschränkt)Tribünenweg 26
22111 Hamburg, GermanyEmail: office@pedal24.com